Frequently Asked Questions
QUESTION: I ORDERED THE WRONG STYLE OF CIGARETTE, CIGAR, OR OTHER TOBACCO PRODUCT. MAY I RETURN IT?
ANSWER: NO .... FOR SAFETY REASONS, CHIEF CIGARETTE MUST INSIST THAT ALL SALES ARE FINAL. NO RETURNS NO EXCHANGES. NO CREDITS OR REFUNDS ALLOWED .
QUESTION: HOW DO I USE A COUPON I ALREADY HAVE?
ANSWER: YOU CAN NOT USE ANY COUPONS WITH CHIEF CIGARETTE. YOU MUST PURCHASE YOUR PRODUCTS LOCALLY TO USE YOUR COUPONS.
QUESTION: WHAT IS THE DIFFERENCE BETWEEN CHIEF CIGARETTE PRODUCTS AND OTHER WEBSITES THAT SELL CIGARETTES?
ANSWER: WE SHIP CIGARETTE PRODUCTS FOR INDIVIDUAL USE, NOT "RESALE" TO YOUR HOME OR BUSINESS OFFICE. OUR PRODUCTS ARE GENUINE, NOT IMPORTED LOOK ALIKES . WE SELL THE FRESHEST VIRGINIA TOBACCO AVAILABLE (where applicable). WE TAKE PRIDE IN THE QUALITY OF OUR PRODUCTS, AND NEVER SELL "STALE" OR "OLD" TOBACCO